Web 2.0 Can Be Dangerous...?

«AJAX, rich Internet UIs, mashups, communities, and user-generated content often add more complexity than they're worth. They also divert design resources and prove (once again) that what's hyped is rarely what's most profitable.»
Useit / Jakob Nielsen

«Before I get carried away, I must say that Neilsen does have a point. There are rich internet applications that are confusing and poorly implemented.»
Inside RIA